Booking Guide
Stage 1 - Client Assessment
1. Upon receiving a new lead from our Contact page, we will auto-email a questionnaire to capture your basic event info.
2. Upon receiving the first questionnaire, if we are available to discuss your date, we will email a second questionnaire.
3. Upon receiving the second questionnaire, we will email a price-quote document. Some calls or texts may be necessary.
Stage 2 - Booking Negotiations
4. Upon receiving a quote acceptance, and we will confirm our staffing assignments and set a consultation appointment.
5. Upon completing a consultation, we will email a contract and invoice with payment schedule.
6. Upon receiving a signed contract, the booking fee is due within approximately 5 business days and a client portal is sent.
Stage 3 - Service Delivery
7. Upon receiving a booking fee, we will send a final event planning questionnaire and begin a shared Google document.
8. Approx 5 days before the event date, we will have a final consultation and finalize details.
9. Upon receiving your full payment, we will send final receipt and provide the contracted event services.
Stage 4 - Service Conclusion
10. Approx 2-3 days following the event we email client asking for a written or recorded review evaluation of our services.
11. Upon completing a review, we will send a promo code for $25 off future services, which is transferable.
12. We will archive the client contact and event info, which can be reviewed anytime on the client portal.
Stage 1 - Client Assessment
1. Upon receiving a new lead from our Contact page, we will auto-email a questionnaire to capture your basic event info.
2. Upon receiving the first questionnaire, if we are available to discuss your date, we will email a second questionnaire.
3. Upon receiving the second questionnaire, we will email a price-quote document. Some calls or texts may be necessary.
Stage 2 - Booking Negotiations
4. Upon receiving a quote acceptance, and we will confirm our staffing assignments and set a consultation appointment.
5. Upon completing a consultation, we will email a contract and invoice with payment schedule.
6. Upon receiving a signed contract, the booking fee is due within approximately 5 business days and a client portal is sent.
Stage 3 - Service Delivery
7. Upon receiving a booking fee, we will send a final event planning questionnaire and begin a shared Google document.
8. Approx 5 days before the event date, we will have a final consultation and finalize details.
9. Upon receiving your full payment, we will send final receipt and provide the contracted event services.
Stage 4 - Service Conclusion
10. Approx 2-3 days following the event we email client asking for a written or recorded review evaluation of our services.
11. Upon completing a review, we will send a promo code for $25 off future services, which is transferable.
12. We will archive the client contact and event info, which can be reviewed anytime on the client portal.
The Quote. Our online price quotes and contracts are offered after the first two questionnaires have been submitted. NOTE: THUMBTACK.COM often does not generate an accurate instant quote, because we offer several kinds of packages and options.
Discounts. We believe in being generous with our discounts. So we offer many kinds based on the purpose of the event, when it happens, and how far in advance the booking takes place. These specials are subject to change.
Consultations. We can set an appointment(s) to meet in person in Findlay, at the venue, by phone. Video calls and web-conferencing are also available via FaceTime, FB Messenger & Zoom.us. A final consultation is usually required the Monday prior to the event.
Booking Completion. A booking is not complete until a booking fee has been paid and a contract has been signed. The booking fee is typically due 5 days after contract signature and is non-refundable and transferable.
Client Portal. MicDrop provides an online portal granting access to all digital documents of future and past MicDrop events, including questionnaires, quotes, invoices and contracts. Please check your portal before your event to make sure all information is complete. Send additional questions or info to us by email at micdrop.zone@gmail.com.
Late Payment. A balance not paid-in-full by the event date will assess a $50/month late fee beginning 7 days after an event and recur until balance is paid. We reserve the right not to provide services if all fees are not paid in full by the event date.
Song Requests. We try to accommodate up to 30 onsite song requests that are written at the DJ booth, submitted thru our website, or texted to 419-581-5041 with requestor's name, artist name and song title. Some restrictions apply. We cannot play all requests.
Assigned DJs. We may need to assign a staff or partner DJ or bring an assistant to events. This person(s) will be present at the consultation(s) and three-way phone calls. Some events are guaranteed to receive our lead DJ and owner (Nate) based on complexity of audio, video and lighting gear selected. We guarantee quality work for all of our DJs and only work with the best around.
Live Demo. If you're not sure which DJ lighting options are right for you but you are sure that you want to book with us, please watch the videos online or request an appointment for a live demonstration performed at our studio space in Findlay. A $50 deposit may be applied to your booking fee. We also offer a free phone or in-person office consultation by appointment.
Outdoor Event. We are able to do outdoor events only with adequate conditions for carrying and rolling heavy equipment. The booking fee is non-refundable if weather suddenly cancels your outdoor event, and may be applied to a future event. Clients may opt to setup their own canopy or rent one from MicDrop.
Client Privacy. MicDrop Productions will never sell or give away client information or send spam. We only use contact info to offer services for which our current and prospective clients have already expressed interest. Some event photos with client names may appear on our website and/or social media pages.
Satisfaction Guarantee. We hope you have a great experience at your next event or party and are fully satisfied. But if something went wrong or you have a critique of something we can improve on, please let us know in an email to micdrop.zone@gmail.com with subject line "Critical Review of MicDrop Productions" or call us at 419-208-9208 ext 2. A partial refund or future discount will certainly be considered. So far, we have never had to refund any payments!
Discounts. We believe in being generous with our discounts. So we offer many kinds based on the purpose of the event, when it happens, and how far in advance the booking takes place. These specials are subject to change.
Consultations. We can set an appointment(s) to meet in person in Findlay, at the venue, by phone. Video calls and web-conferencing are also available via FaceTime, FB Messenger & Zoom.us. A final consultation is usually required the Monday prior to the event.
Booking Completion. A booking is not complete until a booking fee has been paid and a contract has been signed. The booking fee is typically due 5 days after contract signature and is non-refundable and transferable.
Client Portal. MicDrop provides an online portal granting access to all digital documents of future and past MicDrop events, including questionnaires, quotes, invoices and contracts. Please check your portal before your event to make sure all information is complete. Send additional questions or info to us by email at micdrop.zone@gmail.com.
Late Payment. A balance not paid-in-full by the event date will assess a $50/month late fee beginning 7 days after an event and recur until balance is paid. We reserve the right not to provide services if all fees are not paid in full by the event date.
Song Requests. We try to accommodate up to 30 onsite song requests that are written at the DJ booth, submitted thru our website, or texted to 419-581-5041 with requestor's name, artist name and song title. Some restrictions apply. We cannot play all requests.
Assigned DJs. We may need to assign a staff or partner DJ or bring an assistant to events. This person(s) will be present at the consultation(s) and three-way phone calls. Some events are guaranteed to receive our lead DJ and owner (Nate) based on complexity of audio, video and lighting gear selected. We guarantee quality work for all of our DJs and only work with the best around.
Live Demo. If you're not sure which DJ lighting options are right for you but you are sure that you want to book with us, please watch the videos online or request an appointment for a live demonstration performed at our studio space in Findlay. A $50 deposit may be applied to your booking fee. We also offer a free phone or in-person office consultation by appointment.
Outdoor Event. We are able to do outdoor events only with adequate conditions for carrying and rolling heavy equipment. The booking fee is non-refundable if weather suddenly cancels your outdoor event, and may be applied to a future event. Clients may opt to setup their own canopy or rent one from MicDrop.
Client Privacy. MicDrop Productions will never sell or give away client information or send spam. We only use contact info to offer services for which our current and prospective clients have already expressed interest. Some event photos with client names may appear on our website and/or social media pages.
Satisfaction Guarantee. We hope you have a great experience at your next event or party and are fully satisfied. But if something went wrong or you have a critique of something we can improve on, please let us know in an email to micdrop.zone@gmail.com with subject line "Critical Review of MicDrop Productions" or call us at 419-208-9208 ext 2. A partial refund or future discount will certainly be considered. So far, we have never had to refund any payments!
