POLICIES
Communication. Some calls and/or texts may be sent to move the process along, but all important matters will be documented on the provided forms as attached to the emails provided. Please mark our email address [email protected] as a safe sender and priority to properly receive messages in your inbox. Our client services voicemail and text line is 419-718-2552.
DJ Assignment. We sometimes provide multiple events on the same date. Please consult with us to determine which DJ / MC will be assigned to your event. The owner & lead DJ/MC (Nate) usually performs at the most demanding event of the day.
Cancellations. If a cancellation request is made by email and text 21 days or more prior to the event date, the deposit is partially refundable up to 50% of the payment amount, at our sole discretion and capability. If canceled less than 30 days in advance, the deposit is always non-refundable.
Rescheduling. If an event is rescheduled, the original invoice and contract will be void, the current rate is applied to the new invoice, a new contract must be signed, and the sum difference of the two prices, if any, is due by the original event date. Weddings will also incur a $200 rescheduling fee.
Modifications. Service add-on options may be taken off or added onto the invoice. A price adjustment may be requested if the length of event must be shortened.
Urgent Bookings. A requested event that will take place in less than 5 days may be harder to coordinate and plan, and may be charged a late booking fee. The full account balance will be due immediately in one lump sum upon booking.
Client Portal. MicDrop provides an online portal granting access to all digital documents of future and past MicDrop services, including questionnaires, quotes, contracts, and invoices. This is separate from the planning app.
Song Requests. We try hard to accommodate song requests that are submitted at the DJ booth. Some restrictions apply based on host preference, audience, event type, and length of event.
DJ Samples & Demos. Please go to our Tiktok, YouTube, Facebook, Twitter or Instagram pages for samples of our prior work. Links are on our homepage. If you wish to schedule a 5-10 minute video call on a Saturday afternoon, we may be able to show you in real-time our equipment running at another event.
Privacy. MicDrop Productions will never sell or give away client information or send spam. We only use contact info to offer services for which our current and prospective clients have already expressed interest. Some event photos or videos taken by our lead DJ may appear on our website or social media pages.
Insurance. MicDrop Productions is covered by all the adequate insurance coverage for your event. You may receive our certificate of liability insurance upon request. We do not assume liability for any client's or guests negligence or damages.
Guarantee. We work hard to ensure you have a great experience and are fully satisfied. We even offer a partial money-back guarantee. Any written reviews submitted on our reviews page are extremely appreciated!
Communication. Some calls and/or texts may be sent to move the process along, but all important matters will be documented on the provided forms as attached to the emails provided. Please mark our email address [email protected] as a safe sender and priority to properly receive messages in your inbox. Our client services voicemail and text line is 419-718-2552.
DJ Assignment. We sometimes provide multiple events on the same date. Please consult with us to determine which DJ / MC will be assigned to your event. The owner & lead DJ/MC (Nate) usually performs at the most demanding event of the day.
Cancellations. If a cancellation request is made by email and text 21 days or more prior to the event date, the deposit is partially refundable up to 50% of the payment amount, at our sole discretion and capability. If canceled less than 30 days in advance, the deposit is always non-refundable.
Rescheduling. If an event is rescheduled, the original invoice and contract will be void, the current rate is applied to the new invoice, a new contract must be signed, and the sum difference of the two prices, if any, is due by the original event date. Weddings will also incur a $200 rescheduling fee.
Modifications. Service add-on options may be taken off or added onto the invoice. A price adjustment may be requested if the length of event must be shortened.
Urgent Bookings. A requested event that will take place in less than 5 days may be harder to coordinate and plan, and may be charged a late booking fee. The full account balance will be due immediately in one lump sum upon booking.
Client Portal. MicDrop provides an online portal granting access to all digital documents of future and past MicDrop services, including questionnaires, quotes, contracts, and invoices. This is separate from the planning app.
Song Requests. We try hard to accommodate song requests that are submitted at the DJ booth. Some restrictions apply based on host preference, audience, event type, and length of event.
DJ Samples & Demos. Please go to our Tiktok, YouTube, Facebook, Twitter or Instagram pages for samples of our prior work. Links are on our homepage. If you wish to schedule a 5-10 minute video call on a Saturday afternoon, we may be able to show you in real-time our equipment running at another event.
Privacy. MicDrop Productions will never sell or give away client information or send spam. We only use contact info to offer services for which our current and prospective clients have already expressed interest. Some event photos or videos taken by our lead DJ may appear on our website or social media pages.
Insurance. MicDrop Productions is covered by all the adequate insurance coverage for your event. You may receive our certificate of liability insurance upon request. We do not assume liability for any client's or guests negligence or damages.
Guarantee. We work hard to ensure you have a great experience and are fully satisfied. We even offer a partial money-back guarantee. Any written reviews submitted on our reviews page are extremely appreciated!
Experience your favorite life soundtrack!
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